How many of you are willing to prepare for the ITIL Foundation Certification Exam this year? Earning a certification in ITIL Foundation can be a great initiative for your future. So, if you’re one of them, then this study guide is definitely for you. We have aligned a proper study guide about ITIL Foundation Certification in this blog to provide you with maximum support in your preparations.
ITIL 4 Foundation Certification
The ITIL (Information Technology Infrastructure Library) possesses a significant of vendor-neutral IT certifications to help IT professionals in their specified fields through generating awareness about different IT concepts and terminologies while following the major service management practices.
The ITIL Foundation Certification is considered an entry-level certification for beginners and IT job seekers. It includes major, and basic IT terminologies, concepts, key-technology elements incorporate with service management practices to help IT professionals earn a great career through this fundamental certification program.
Benefits of ITIL Foundation Certification
The ITIL Foundation Certification plays a significant part in boosting your IT-driven career. Therefore, it proposes the following benefits,
- It enables you to understand different ITIL and IT service management (ITSM) concepts.
- It enhances your knowledge about different ITIL frameworks within an organization.
- It offers a clear pathway to IT service professionals so they can learn about different ITSM situations.
- It helps individuals land good jobs as an entry-level IT professional to jumpstart their career.
ITIL Foundation Certification Exam
It might be easy for potential IT professionals to learn more about fundamental concepts related to the ITSM industry. However, if you want to earn an ITIL Foundation Certification, you have to pass the exam first with better scores to become eligible for the advanced-level ITIL certification programs.
The ITIL Foundation Exam is a 60 minutes test that contains 40 multiple-choice questions. Each candidate has to get an average score of 26 to pass the closed-book exam.
ITIL Foundation Certification Study Guide
The syllabus prepares ITIL applicants for the practice exam and provides a basic set of questions with the same style as an actual ITIL Foundation Exam. Therefore, you can download it from its official website. It’s up to the applicants whether to take part in ITIL Foundation training or not. However, a training course allows individuals to study better for the certification exam in a decent environment. The cost of these training programs varies from country to country while depending on the training needs of the IT practitioners.
Further, you can also join online training programs or take an exam at an online training center while using a webcam. A proctor will monitor you during your exam. After the completion of your exam, you’ll be provided with an E-certification and final scores. It will take around two business days, and you’ll have to pay for the shipping charges as well.
How to get the study material?
You can take the required exam help from Axelos, which is a certified professional ITIL training platform. For ITIL Foundation, you’ll have to get a few past papers, sample exams, books, and other study resources so you can prepare yourself for the exam day.
What’s included in the exam?
The exam includes four types of Objective Test Questions (OTQs) as fill-in-the-blanks, standard questions, choose the correct option, and negative-standard questions. Only one option will be selected.
For instance,
Standard Question: What is a service level agreement?
Choose the correct option: ——— is responsible for carrying out different service management processes. You’ll have to choose the best option from different a, b, c, d. Like options.
Fill in the blank: the service management is best described by ————
Negative-Standard Question: From which of these options, one is NOT a part of service management? You’ll have to select the best option which you think is NOT part of service management.
For more comprehensive details, you can also download the syllabus, or you can get training materials from certified IT training institutes. You can even take online assistance if you have a limited budget. Make sure that you choose the relevant materials to study for the ITIL Foundation exam.
The syllabus will further elaborate on different ITIL concepts and frameworks for better awareness and understanding of them. You’ll be able to assess your in-depth learning concepts through it, and it will help you memorize acronyms more easily.
Exam Tips and Guidelines
The best part about the ITIL Foundation Certification exam is that you won’t be penalized for choosing wrong answers. However, there’s no bonus credit on answering more than 26 questions.
See below for more tips and guidelines,
- Make sure that you go through your whole paper before submission. Count the answers properly and clear your doubts before submitting it.
- The passing score is 26, and the passing rate 90% and even more, so don’t get confused or overthink during your exam.
- The ITIL foundation exam tests basic IT service management concepts. Make sure that you have memorized everything before appearing on the exam.
- Avoid traps when choosing the correct option and choose the best possible answer that you think is right.
- Learn terminologies and proper sequences as you’ll see a lot of questions regarding both of them.
- Make sure that you learn about management structures and IT services-levels in an organization so you can relate with the questions easily and choose the best answer as per your understanding.
- Also, read slowly and don’t jump to conclusions without reading the questions properly.
- Finally, study recent concepts and plan mind mapping before the exam so you can pass the test easily without falling into traps.
Conclusion
This detailed study guide will enable you to achieve the passing score for ITIL Foundation Certification, which is 26. However, you must study ITIL concepts and best service management practices in 2019 to help you get through the MCQs test exam, which will allow you to land good IT jobs and take further advanced-level ITIL certifications to unlock better opportunities in your preferred fields.